ORDER / DELIVERY

Ordering

We accept credit card payment online via Paypal (VISA and Mastercard).We also accept Direct Bank Deposit as a payment option. Please check with your financial institution regarding time frames for processing payment etc. You will need to deposit the payment within 3 working days from day of purchase or your order may be cancelled.

Direct bank deposit details are: Commonwealth Bank BSB 062697 Account 10068618

Elves in the Wardrobe will dispatch your order when payment has been received.

A confirmation email will be sent to you advising of when your purchases have been dispatched.

All pricing is in Australian Dollars (AUD) and includes GST. If you are a customer from a country other than Australia, the GST amount will be deducted at check out. Elves in the Wardrobe reserves the right to change prices at our discretion.

Delivery

Elves in the Wardrobe delivers Australia wide using the services of Australia Post. We will ship orders within 24 hours of placing it Mon – Fri. Orders placed on the weekend will be shipped the following Monday.

Delivery Fee Australia wide is AUD $8.25 flat fee for regular post, sent via Australia post. General delivery time is 2 to 10 business days. Express post can be selected by the customer for a fee of AUD $10.55 Australia wide. General delivery time is 1-2 business days. Express and regular post can be decided upon at the check out.

Free shipping Australia wide on all orders over $100
New Zealand
Shipping fee AUD $12.50 for regular post by air or AUD $17.50 for registered (trackable) post by air.

The GST amount will be deducted at the check out. Delivery time 3-10 business days depending on location.

Asia/Pacific
Shipping fee AUD$15.50 for regular post by air or AUD$20.00 for registered (trackable) post by air. The GST amount will be deducted at the check out. Delivery time 3-10 business days depending on location.

USA & Canada
Shipping fee AUD$17.50 for regular post by air or AUD$22.50 for registered (trackable) post by air. The GST amount will be deducted at the check out. Delivery time 5-10 business days depending on location.

Europe & South Africa
Shipping fee AUD$21.50 for regular post by air or AUD$26.50 for registered (trackable) post by air. The GST amount will be deducted at the check out. Delivery time 5-10 business days depending on location.

Local Pick Up
Free
Please contact Verena under 02-56111003 to arrange a time for pick up.
Elves in the wardrobe does not accept any responsibility for any loss or damage of items/parcels once they have left our office. Therefore we strongly recommend that you use Express Post as it can be tracked should any problem occur.

$3 One Item Shipping

$3  postage is available for single item purchases and will be processed as a large letter by Australian Post. Unfortunately this does bean that there is no tracking available for this shipping method.

Afterpay is now available at Elves in the Wardrobe.

How does it work?

after-pay

 

Am I Eligible?

Afterpay is available to most Australian residents. The specific eligiblity requirements are:
Live in Australia.
Are at least 18 years old.
Are capable of entering into a legally binding contract.
Have a valid and verifiable email address and mobile number.
Use an Australian credit or debit card to make the purchase.
Afterpay Support

Please visit http://www.afterpay.com.au for additional information.

You may email Afterpay at info@afterpay.com.au or call 1300 100 729.